Our Training
Committed to Skilled Security1. Introduction to Security Guard Training
Objective: Equip Cancom security guards with comprehensive knowledge and practical skills in line with the Ontario Police College standards and the National Use of Force Model.
2. Basic Security Concepts and Techniques
2.1 Legal Responsibilities and Limitations
Topics Covered:
- Overview of Canadian laws relevant to security guards.
- Citizen’s arrest and trespassing laws.
- Legal liabilities and responsibilities.
2.2 Emergency Response Procedures
Topics Covered:
- Fire safety and evacuation procedures.
- First aid and CPR (including hands-on practice).
- Response to medical emergencies and natural disasters.
2.1 Legal Responsibilities and Limitations
Topics Covered:
- Overview of Canadian laws relevant to security guards.
- Citizen’s arrest and trespassing laws.
- Legal liabilities and responsibilities.
3. Occupational Health and Safety Training
3.1 First Aid and CPR
Topics Covered:
- Basic first aid principles.
- CPR techniques and hands-on practice.
3.2 Fire Prevention and Safe Evacuation
Topics Covered:
- Fire prevention strategies.
- Safe evacuation procedures and drills.
3.3 Incident Reporting and Investigation
Topics Covered:
- Proper incident documentation.
- Techniques for effective investigation.
4. Patrol Methods and Techniques
4.1 Foot Patrol
Topics Covered:
- Effective foot patrol techniques.
- Identifying and reporting vulnerabilities.
4.2 Vehicle Patrol
Topics Covered:
- Vehicle patrol methods and best practices.
4.3 Remote Surveillance
Topics Covered:
- Using CCTV and surveillance systems.
5. Use of Force Training
5.1 Understanding Use of Force
Topics Covered:
- National Use of Force Model principles.
- Legal and ethical considerations.
5.2 Physical Intervention Techniques
Topics Covered:
- Safe and legal physical intervention.
- De-escalation and restraint techniques.
6. Baton and Handcuff Training
6.1 Baton Training
Topics Covered:
- Proper use and handling of a baton.
- Defensive techniques using a baton.
6.2 Handcuff Training
Topics Covered:
- Proper handcuffing techniques.
- Safety considerations and legal guidelines.
7. Crisis Management and Conflict Resolution
7.1 De-escalation Strategies
Topics Covered:
- Techniques for de-escalating conflicts.
- Role-playing scenarios to practice de-escalation.
- Emphasis on maintaining composure and using calm, clear communication to defuse tense situations.
7.2 Handling Difficult Situations
Topics Covered:
- Practical exercises for managing crises, such as handling aggressive individuals or managing large crowds.
8. Security Equipment and Technology
8.1 CCTV and Surveillance Systems
Topics Covered:
- Operation and troubleshooting of surveillance equipment.
8.2 Alarm Systems and Access Control Devices
Topics Covered:
- Managing and operating security alarm systems.
- Access control best practices.
9. Report Writing and Documentation
9.1 Incident Report Writing
Topics Covered:
- Clear and concise incident reporting.
9.2 Maintaining Accurate Records
Topics Covered:
- Importance of accurate documentation.
10. Cultural Sensitivity and Diversity Training
10.1 Recognizing and Avoiding Biases
Topics Covered:
- Training to ensure respectful interactions with individuals from diverse backgrounds.
11. Ongoing Training and Professional Development
11.1 Industry Trends and New Technologies
Topics Covered:
- Keeping updated with security trends and advancements in technology.
11.2 Continuous Learning
Topics Covered:
- Importance of refresher courses and continuous professional development.
12. Practical Exercises and Scenarios
12.1 Real-World Simulations
Topics Covered:
- Practical exercises to apply theoretical knowledge, such as simulated patrols, emergency response drills, and conflict resolution scenarios.
13. Qualities of a Good Security Officer
13.1 Professionalism and Ethics
Topics Covered:
- Importance of ethical behavior and maintaining professionalism in all aspects of duty.
13.2 Alertness and Discipline
Topics Covered:
- Maintaining vigilance and self-discipline to effectively carry out security duties.
This structured training program ensures Cancom security guards are well-prepared to handle their duties.
